The KMFRC staff worked diligently behind the scenes to prepare for our much anticipated partial reopening on Monday 06 July. We are pleased to be able to share with you the services and procedures that we are implementing into our day to day operations so that we may continue to provide support to our CAF families with a safe and welcoming environment in compliance with KFL & A Public Health and CFB Kingston guidelines.
The KMFRC will be partially open effective 06 July 2020 by appointment only. Some services will be available by appointment (virtual or in person) for the following departments:
- Mental Health and Wellness
- Welcome and Information
- LPA Accounts Receivables
- Deployment
- Employment
- Child and Youth Development
- Special Needs Inclusion & Parent Support
- Veteran Family Program
- Volunteer Services
We invite you to please, contact KMFRC Reception at kmfrc@forces.gc.ca or call 613-541-5010 x 5195 to speak with a Receptionist with any questions and to book an appointment. The KMFRC Reception hours of operation are Monday to Friday between 8:00 am – 4:00 pm.
To connect with our Mental Health and Wellness team, please call 613-541-5010 x 4811. Mental Health intake voice mail is checked every two (2) business days.
To connect with our Special Needs Inclusion team, please call 613-541-5010 x 5929. SNI intake voice mail is checked weekly on Wednesdays.
SAFETY PROCEDURES
Anyone intending to enter the KMFRC will be asked to screen themselves for COVID-19 prior to entering the building. Staff and families entering the KMFRC must sign in and adhere to strict physical distancing and handwashing guidelines provided by our Public health officials. Staff and families will be asked to wear a non-medical mask at all times.
At time of booking appointments, clients will be asked to arrive at their allotted appointment time, self-screen for COVID-19 and bring and wear their own masks. Clients will be expected to wear masks whilst at the KMFRC.
KMFRC continues to focus on offering quality virtual programming and services to meet the needs of our CAF families. We invite you to please, visit our website http://kmfrc.com/virtual to learn more about the KMFRC’s virtual programs and services and to find out how you can connect virtually with your CAF community. As we continue to adapt to the evolving needs of our community, new programs and services will be shared on our website and our Facebook page. To stay connected and for the latest programs and resources please, ‘Like’ and ‘Follow’ Kingston MFRC on Facebook https://www.facebook.com/KingstonMFRC
The Kingston Military Family Resource Centre (KMFRC) is now proudly offering all of the following virtual programs and services via Zoom Business Telehealth:
Mental Health and Wellness
The Kingston Mental Health and Wellness team’s purpose is to provide Canadian Armed Forces (CAF) families, including the ill and injured with short-term clinical counselling as well as access to appropriate mental health resources. The Mental Health intake voice mail is checked every two (2) business days and our Mental Health and Wellness team provides safe, secure Telehealth counselling services via phone or Zoom Business Telehealth. To connect with our Mental Health and Wellness team, please call 613-541-5010 x 4811.
Please, stay tuned to KMFRC’s Facebook Page and website for further Mental Health and Wellness programs, groups and resources for you and your family.
Family Information Line (FIL) is available to you 24/7 offering immediate and confidential bilingual emotional support, referrals, and information for CAF families and their extended family members. To contact the FIL please call 1-800-866-4546
CF Member Assistance Program (CFMAP) provides immediate and confidential 24/7 bilingual counselling services for CAF members and their dependents. To contact CFMAP please call 1-800-268-7708
Crisis Text Line powered by Kids Help Phone – Children, youth and young adults from military families can access free mental health and well-being support by texting the keyword CAFKIDS to 686868 for service in English en français en textant le mot-clé JEUNESFAC au 686868. The Crisis Text Line powered by Kids Help Phone is confidential and available day or night.
Veteran Family Program
In partnership with Veterans Affairs Canada (VAC) and Military Family Services (MFS), the KMFRC proudly launched the Veteran Family Program (VFP) in the 2018/2019 fiscal year. The VFP is a national program that supports medically releasing Canadian Armed Forces (CAF) Members, and medically released Veterans and their families, with standardized transition programs as well as information & referral services, as they transition from the CAF to civilian life. Individuals are able to access the program regardless of when released.
The VFP services and resources are designed to help ease the transition of families and support their health and well-being throughout the process. The KMFRC’s Veteran Family Program Coordinator provides safe, secure support services via phone or Zoom Business Telehealth. To connect with your Veteran Family Program Coordinator, please email vfpkmfrc@gmail.com
Virtual Welcome, Information & Integration
We strive to help CAF families with each step of their relocation. Our purpose is to enhance the quality of life in CFB Kingston, by warmly welcoming new CAF families into the community and providing pertinent information and resources about KMFRC and community programming.
The KMFRC offers a comprehensive virtual Welcome Package as well as support both by phone and Zoom Business Telehealth. For information and to connect with our Welcome and Information department, please email welcomekmfrc@gmail.com or visit our website http://kmfrc.com/welcome
Virtual Deployment Support
Virtual Deployment Support and programming is offered by KMFRC’s Military Family Support Services Coordinator. Weekly, Virtual Deployment Coffee on Zoom Business Telehealth and personalized pre-deployment, deployment, and reintegration support are all provided virtually. Families are updated via email on a regular basis and wellness calls are conducted when requested.
We recognize that a deployment can be a very stressful time for families, and those stressors can be different for everyone. However, given these uncertain times, the stressors can be escalated for families, and the KMFRC Team is here to support CAF families. By electing services, your loved ones will be contacted and advised of what resources are available to them and any updates will be provided as they become available. For Deployment Support and to connect with KMFRC’s Military Family Support Services Coordinator, please email deploymentkmfrc@gmail.com
Les Petits Amis/Child and Youth Development Program (LPA) – Facebook page
Les Petits Amis/Child and Youth Development Program’s Facebook page offers resources and information sharing for individuals and families in the CAF community seeking local Child and Youth programming. This group is also a place for parents of children attending Les Petits Amis Childcare Centre to receive updates, information, and touch base with the Daycare Supervisors and Staff. To submit your request to join our Facebook page, please email childyouthdevelopmentkmfrc@gmail.com
Virtual Coffee Connections
Virtual Coffee Connections meets weekly via Zoom Business Telehealth. A virtual drop-in environment provides an opportunity to connect with CAF families in Kingston and beyond! Children are welcome and encouraged to join you, providing an opportunity to meet new people, make new friends, and reconnect with others in your CAF community. To join in the fun, please visit our website to register at http://kmfrc.com/coffee
Café Franco Virtuel
Café Franco Virtuel meets weekly via Zoom Business Telehealth. A virtual casual, drop-in environment provides an opportunity for Francophones to connect with CAF families in Kingston and beyond! Children are welcome and encouraged to join you, providing an opportunity to meet new people, make new friends, and reconnect with others in your CAF community. To join in the fun, please visit our website to register at http://kmfrc.com/franco
Virtual Employment Support
Virtual Employment Support assists CAF families with educational development and employment opportunities, while helping them access community networks. KMFRC’s Employment Services Worker provides confidential services and support via Zoom Business Telehealth as well as referrals with our community partners. For Employment Support and to connect with KMFRC’s Employment Services Worker, please email kmfrcemploymentservices@gmail.com
Virtual Volunteer Onboarding
To support the delivery of virtual programs and services, volunteer onboarding is being conducted virtually. KMFRC’s virtual programming could not run without the incredible support of our amazing volunteers! Volunteering with KMFRC provides an opportunity to support your CAF community, meet new people, and reconnect with others. To learn more about how you can volunteer please email kmfrcvolunteerservices@gmail.com
Family Network Program
The Family Network Program supports CAF families with the challenges associated with deployment, separation, and relocation, primarily through our unit specific Facebook pages. This platform allows CAF families within the same CAF member’s unit to build family and community connections. The KMFRC moderates these pages to ensure consistency and provide up-to-date resources. To submit your request to join your Family Network Program Facebook page and to learn more about the program, please email kmfrcvolunteerservices@gmail.com
Virtual Bilingual Story Time
Virtual Bilingual Story Time is a parent and child interactive program delivered weekly on Zoom Business Telehealth. This program offers story time, activities for extending learning at home, and a brief discussion and question period where families and children can connect. All programming is offered in English & French. To register, please visit http://kmfrc.com/storytime
Virtual Special Needs Parent Support Group
Virtual Special Needs Parent Support Group meets bi-weekly via Zoom Business Telehealth and provides an opportunity to meet other CAF families who have children with special needs. Make connections in your CAF community, get involved, share information and resources, and find new community support. To register to join the group, please visit http://kmfrc.com/parentingsupport
Virtual Special Needs Inclusion Parent Support
Virtual Special Needs Inclusion Parent Support team meets bi-weekly on via Zoom Business Telehealth, providing an opportunity for CAF families to connect with the KMFRC Special Needs Inclusion Workers (SNIW) as well as other parents in our CAF community to discuss challenges and to support one other. To connect with KMFRC’s SNIW team and to discuss your individual needs, please email Special.Needs.Inclusion@gmail.com
Virtual Franco-Fun with Arianne
The KMFRC’s Child Development Worker, Arianne, provides educational, bilingual videos with content and resources for parents and their children. Programming includes songs, story time, crafts, sensory activities, physical activities, learning activities, recipes and culinary ideas, and resource sharing. To learn more please, email the KMFRC’s Child Development Worker child.development.cda@gmail.com
Virtual Continuing the Connection (Parent Support and Education Services)
Virtual Continuing the Connection, Parent Support and Education Services with KMFRC’s Parent Support Specialist continues to provide parents with coaching and helpful information via e-mail and social media. This includes YouTube videos with relevant tools and links for parenting strategies and family activities. To learn more please, contact KMFRC’s Parent Support Specialist snipskmfrc@gmail.com
Virtual Boys and Girls Club Youth Drop-in Partnership
Our community partnership with the Boys and Girls Club of Kingston, continues in a virtual format as KMFRC’s Child and Youth Development Coordinator participates in FREE youth drop-in programming via the Boys and Girls Club’s secure Zoom platform. For more information or to join the program please contact Devin Reynolds (Manager of Youth Programs at Boys and Girls Club), devin@bgckingston.ca
Virtual Legal Clinic
With the generous support of our community partners Ecclestone Law Professional Corporation and Ménard Family Law, we are pleased to offer to our CAF community a weekly virtual legal clinic via our community partners’ secure Zoom platforms. To register for one of the five weekly spots, please visit http://kmfrc.com/legalclinic
Virtual Book Club
Virtual Book Club meets monthly via Zoom Business Telehealth and is an opportunity to explore and share your love of reading. The Virtual Book Club provides an opportunity to meet new people, make new friends, and reconnect with others in your CAF community. To submit your request to join the KMFRC Book Club Facebook page please email kmfrcemploymentservices@gmail.com
Let Us Know What You Need
The KMFRC will continue to deliver programming and services from the Military Family Services Program (MFSP), governed by Military Family Services (MFS) in support of our CAF community. We would love to hear from you to better understand the programs, services, and resources you are looking for. We invite you to connect with us and share ideas, suggestions, and ask questions. The KMFRC is here to proudly support you and all of our CAF families.
Follow KingstonMFRC on Facebook for daily updates, community resources, and upcoming programming and, please monitor the KMFRC Calendar for a complete listing of the programs and services we currently offer:
Follow us on Facebook: http://facebook.com/kingstonmfrc
KMFRC Calendar: http://kmfrc.com/calendar
